HAPPY TAILS ANIMAL HOSPITAL
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  • Home
  • About Us
    • Our Team
    • Our Clinic
  • Our Services
    • Preventative Care
    • General Medicine
    • End of Life Services >
      • Memorial Products
      • Memorial Page
      • Grief Support
      • At home euthanasia companies
    • Pharmacy
    • Dentistry
    • Surgery
    • Digital Radiology
    • In House Laboratory
  • Client Resources
    • New Clients
    • Hospital Policies
    • Financial Information
  • Contact Us
  • Online Pharmacy

Financial Information

Helping you plan for your pets care

💡 Why This Matters
Understanding our financial policies ahead of time helps ensure a smooth, stress-free experience. It allows you to focus on what matters most—your pet’s health—without unexpected surprises.
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Payment options & Policies

Payment Due at Time of Service
Payment is required in full at the time services are provided. We do not offer billing or in-house payment plans.
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Accepted Payment Methods
We accept:
  • All major credit cards and debit cards
  • Cash
  • Checks
  • CareCredit
  • Cherry
  • Apply Pay
  • Google Pay

Financing Options: Cherry Vs CareCredit

We offer two third-party financing options to help make veterinary care more manageable: 

Cherry
  • A flexible payment option with quick approval decisions
    • Approval and total is good for 60 days from time of application
  • Often offers smaller, more manageable monthly payment plans
    • No interest for 6 months for totals over $200; longer payment plans available with interest
  • Designed to be accessible for a wider range of credit profiles
    • Uses a soft credit check; will not affect your credit score
  • Requires an initial payment at time of services

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CareCredit
  • A healthcare credit card specifically for medical and veterinary expenses
    • Can be used at human medical locations if needed in the future
    • Can be used for multiple transactions as long as credit available
  • Offers promotional financing options (such as deferred interest if paid within 6 month period for totals over $200)
    • Will charge deferred interest if not paid within that promotional period for full total initially charged.
  • Requires a credit application and approval
    • Uses a hard credit check that will impact credit score.
  • First payment is due upon monthly billing date

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Both options allow you to split payments over time, but terms, interest rates, and approval requirements will vary. We encourage you to review each option to determine what works best for your financial situation. We suggest applying for Cherry first as your credit score will not be impacted by doing so. Click the following buttons to be directed to applications for either option.
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Pet Insurance

If you have pet insurance, please note how it works:
  • Payment is due in full at the time of your visit
  • You will then submit a claim directly to your insurance provider
  • Your insurance company may request medical records, which we are happy to provide
  • Reimbursement is sent directly to you by your insurance provider

Trupanion's direct pay will be a service we provide in the future.

Our commitment to transparency

If you ever have questions about costs, estimates, or payment options, our team is here to help. We are happy to discuss anticipated expenses and provide treatment estimates so you can make informed decisions about your pet’s care.
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Thank you for trusting us with your pet’s health—we’re here for you every step of the way.
Office Hours:
Monday       8:00am - 7:00pm
Tuesday       8:00am - 7:00pm
Wednesday  8:00am - 7:00pm
Thursday      8:00am - 7:00pm
​Friday           8:00am - 6:00pm
Saturday       Closed
Sunday          Closed

Happy Tails Animal Hospital
823 Rohrerstown Road
Lancaster, Pa 17601
PH: 1- 717- 393-8245
Fax: 717-517-8319
For information of emergency services during hours we are not open please click the following link.
Emergency Services

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